Satish Krishnan

Utilizing the growth theory and the theory of complementarities as the guiding theoretical lenses, this study examines the impact of governance dimensions, namely, voice and accountability, political stability, government effectiveness, regulatory quality, rule of law, and control of corruption on e-government maturity in a country. Based on publicly available archival data from 183 countries, for a cross-sectional period of 2004 to 2008, our results generally supported the hypothesized model. Results indicate that voice and accountability was negatively related to e-government maturity. Also, while political stability, government effectiveness, regulatory quality and rule of law were positively related to e-government maturity, control of corruption was not significantly associated with it. Further, while regulatory quality (and control of corruption) positively moderated the effect of government effectiveness (and rule of law) on e-government maturity, the relationship of voice and accountability with egovernment maturity was not contingent on political stability. Our findings contribute to the theoretical discourse on “governance–e-government maturity” by identifying the critical roles of governance dimensions in a country, and providing indications to practice on enhancing its e-government maturity by managing governance dimensions.